Account deletion is permanent. After deletion is completed, the account and associated business
data cannot be restored.
Delete inside the app
- Open BizSolèy and sign in to the account you want to delete.
- Open Settings.
- Choose Privacy & Account.
- Choose Delete Account and confirm the permanent deletion prompts.
Request deletion without the app
Use the button below to email BizSolèy from the email address connected to your account. The prepared message asks for only the information needed to identify the request.
External deletion request
Email from your account address. Do not send your password or verification code.
What happens next
- We may ask you to verify control of the account email before deletion.
- Most verified requests are completed within 30 days.
- We will send a confirmation or status update to the verified email address.
- Do not send a password, password-reset code, or payment information.
Data included in deletion
Deletion is intended to remove the account and associated data from active systems, including:
- Authentication account, profile, and saved preferences.
- Business information and business membership records.
- Customers and customer requests.
- Appointments and reminders.
- Products, inventory quantities, sales, and sale items.
- Notification records, push tokens, and identifiable feedback associated with the account.
Limited retention
Limited information may be retained when reasonably necessary for security, fraud prevention, legal obligations, dispute resolution, or backup integrity. Any retained information will be limited to the purpose requiring retention and will not be used to continue the deleted account.
Need help?
Contact support@bizsoley.com or visit the Support page.