Help with BizSolèy

Support

Get help with your account, password recovery, notifications, business records, or a problem in the app.

Email BizSolèy Support

Describe what happened, what you expected, and the device you are using.

support@bizsoley.com
Never send your password, password-recovery code, private API key, full payment-card number, or other secret credentials in a support message.

What to include

  • The email address connected to your BizSolèy account.
  • Your phone type, such as Android or iPhone.
  • The page or feature where the issue happened.
  • The exact message shown, if there was one.
  • A screenshot, provided it does not reveal passwords, codes, or private customer data.

Common questions

I forgot my password

Open BizSolèy, choose Forgot Password, enter your account email, then use the verification code sent to that address to choose a new password.

I did not receive a verification email

Check the email address for typing errors, review Spam or Junk folders, wait a few minutes, and try once more. Contact support if it still does not arrive.

Notifications are not appearing

Confirm that BizSolèy notifications are enabled in the app and in your phone settings. Battery-saving settings can also delay alerts on some devices.

I used Guest Mode

Guest information is associated with the guest session on that device. Complete account setup before signing out if you need to protect and access the information later.

How do I delete my account?

In the app, open Settings, then Privacy & Account, and choose Delete Account. You can also use the external instructions on the Account Deletion page.

Privacy and security

Learn how BizSolèy handles account and business information in the Privacy Policy. For a privacy-specific request, use the subject “BizSolèy privacy request” in your email.