1. Scope
This Privacy Policy applies to the BizSolèy mobile application, the BizSolèy website, customer support communications, and related services. “BizSolèy,” “we,” “us,” and “our” refer to the operator of the BizSolèy service.
2. Information we collect
Account and profile information
- Email address and authentication information used to create and secure an account.
- Profile details you choose to provide, such as first name, last name, and phone number.
- Language, notification, appearance, and accessibility preferences.
Business information
- Business name, business type, and account membership information.
- Customer details you enter, including names, contact information, and notes.
- Customer requests, appointments, reminders, products, inventory quantities, and sales records.
- Payment-method labels you record for a sale, such as cash, card, digital, or other.
BizSolèy records business information for organization purposes. It does not collect or process payment-card numbers through the app.
Device and service information
- Push-notification tokens and notification preferences when notifications are enabled.
- Basic technical, security, and error information needed to operate and protect the service.
- Feedback or support messages you choose to submit.
Website information
Our hosting and security provider may process standard request information, such as IP address, browser type, timestamps, and security signals, to deliver and protect this website. We do not currently use advertising cookies or behavioral advertising on this site.
3. How we use information
- Provide account access and keep business records connected to the correct user.
- Operate customer, scheduling, reminder, sales, product, and inventory features.
- Send requested password-recovery emails and app notifications.
- Save language, accessibility, appearance, and notification preferences.
- Respond to support requests and feedback.
- Prevent abuse, diagnose errors, maintain security, and improve reliability.
- Comply with legal obligations and enforce our rights when necessary.
4. Service providers and sharing
We do not sell personal information. We share information only as needed to operate BizSolèy, comply with law, protect users and the service, or complete a transaction requested by you. Providers may include:
- Supabase for authentication, database storage, and related backend services.
- Expo and mobile platform notification services, including Firebase Cloud Messaging and Apple Push Notification service, for app delivery and notifications.
- Resend for transactional emails such as account recovery messages.
- Cloudflare for website hosting, security, DNS, and email routing.
These providers process information under their own terms and privacy practices. We may also disclose information when required by law or when reasonably necessary to protect safety, rights, property, or the integrity of the service.
5. Information about your customers
A BizSolèy business user may enter information about customers. The business user is responsible for having an appropriate reason and any required permission to enter and use that information. BizSolèy processes it to provide the features requested by the business user.
6. Retention
We generally keep account and business information while an account is active or as needed to provide the service. When an account is permanently deleted, associated account and business data is deleted from active systems, subject to limited retention when reasonably necessary for security, fraud prevention, legal obligations, dispute resolution, or backup integrity.
7. Your choices
- Review or update profile and business information inside the app.
- Change language, notification, appearance, and accessibility settings.
- Disable notifications through the app or device settings.
- Request help, correction, access, or deletion by contacting support.
- Permanently delete the account through the in-app Privacy & Account screen.
An external account-deletion request is also available at bizsoley.com/delete-account.
8. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No electronic system can be guaranteed completely secure, so users should also use a strong password, protect their devices, and never share verification codes.
9. Children
BizSolèy is intended for business use and is not directed to children under 13. We do not knowingly collect personal information from children under 13. Contact us if you believe a child has provided information.
10. International processing
BizSolèy and its service providers may process information in the United States and other countries where they operate. Privacy protections may differ from those in your location.
11. Changes to this policy
We may update this policy as the app, providers, or legal requirements change. The updated effective date will appear at the top of this page.
12. Contact
Questions or privacy requests can be sent to support@bizsoley.com. Do not include a password, verification code, or sensitive payment information.